I wasn’t sure how to get it open. So I emailed them, promptly they emailed me back and sent me a video to watch and then I understood how I tried pulling at first but I didn’t want to break it.
My daughter absolutely loved the bracelet it is so pretty I bought her the purple one for her epilepsy (epilepsy color is purple) and I love that its has a lifetime warranty and nogu stands behind their jewelry for life if any thing breaks.
Silver / Violet Mermaid Glass / Violet