Buying experience was perfect. I bought 2 of the Grey maid bracelets to go with a white mermaid glass bracelet. Have not had an outfit or occasion to wear them, but I noticed as I was unboxing them and putting them away the other day that one of the Grey bracelets had a stone that looked like the stone had been partially cut into and incompletely tumbled. I"ll still wear, but was a bit disappointed.
18k White Gold / Grey Mermaid Glass
I'm very sorry to hear what happened. To help you with this situation, please expect an email from our customer service.
I apologize again for the inconvenience and look forward to resolving this for you.